FAQs
Frequently Asked Questions

Everything You
Need to Know

Have questions about credit repair, our process, pricing, or timeline? We've answered the most common ones below.

About Credit Repair

What is credit repair and how does it work?
Credit repair is the process of identifying and disputing inaccurate, outdated, or unverifiable information on your credit report. Under the FCRA, you have the legal right to dispute any item. ERC manages this entire process on your behalf — from identifying problem items to filing disputes and following up until resolutions are reached.
How long does credit repair take?
Most clients begin seeing results within 30–60 days of starting their program. On average, clients reach their primary goal within 3–6 months. Complex situations such as bankruptcy recovery may take longer. We'll give you a realistic timeline during your free chat.
Can you remove legitimate negative items?
Under the FCRA, any item that cannot be verified as 100% accurate must be removed — even if originally legitimate. Bureaus often fail to meet verification requirements within 30 days. We know exactly how to challenge items effectively with a very high dispute success rate.
Is credit repair legal?
Yes, absolutely. Credit repair is protected under federal law, specifically the FCRA and the Credit Repair Organizations Act (CROA). You have the legal right to dispute any information you believe is inaccurate. ERC operates in full compliance with all applicable laws.

Costs & Commitments

Are there any contracts or long-term commitments?
No. All ERC plans are month-to-month. You can cancel at any time with no penalties or fees. We earn your continued business by delivering results — not by locking you into contracts.
What is included in the monthly fee?
Every ERC plan includes a free initial credit audit, dispute letters to all 3 bureaus, monthly progress updates, access to your client portal, and our education library. Higher-tier plans include unlimited disputes, coaching calls, tradeline strategy, CFPB complaint filing, and dedicated specialist support.
What is your satisfaction guarantee?
ERC backs our services with a 90-day satisfaction guarantee — if you're not happy, you can get your money back. Additionally, if we do not raise your credit score within six months, we give you the next three months of service for free.

How It Works

What happens during the free chat?
During your free 30-minute consultation, an ERC specialist reviews your current credit report across all 3 bureaus, identifies every negative item and opportunity, and gives you a clear roadmap — with no obligation to enroll.
How will I track my progress?
Every ERC client receives access to a personal client portal where you can track disputes, view deletions, and monitor your credit score in real time. You also receive monthly progress reports from your dedicated specialist.
Do you work with my lender or loan officer?
Yes. ERC has an active partner network of mortgage professionals and loan officers. We coordinate directly with your lender to ensure your credit file meets their specific underwriting requirements before you re-apply.
What are tradelines and how do they help?
Authorized user tradelines are accounts with positive payment history that you are added to as an authorized user. This can quickly boost your score. ERC partners with Capital Financial Solutions to provide access to quality tradelines.

We're Here to Help

Our team is ready to answer any question about your specific credit situation — real guidance, not generic answers.

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